Cost of Living Support
As the cost of living has increased rapidly in the past year, more and more people are feeling pressure on their household budgets.
We know that many of our customers are feeling these effects and we want to make sure that we keep you informed and point you to as many sources of help as possible.
Alliance Support
Money Advisors
Our team of are on hand to provide you with a range of advice about money management, accessing benefits, coping with debt and taking back control of your finances. They're ready to share their knowledge with you
If you have money worries, it’s always best to get help and advice as soon as you can. Our specialist team can work with you on a one-to-one basis to help get things back on track. There may be solutions out there that are available to you - for example, you may not be claiming all the benefits you are entitled to, or you may need help with budgeting. Our Support Team and our Money Advisors are on to help you so please get in touch if you have money worries.
Support Funds
Our Springboard Fund have been created to help our customers with the cost of living crisis.
Support Sessions
Our team have joined in with various other organisations like North Somerset Citizens Advice Bureau and West Country Savings and Loan. Together we're meeting up in our communities to run advice sessions and you are welcome to come along and meet us. Have a look at our Facebook page for more details.
Community Living Rooms
We're helping to organise community living rooms. They're places where anyone can enjoy a cuppa, share a laugh and get to know their neighbours in a warm, friendly environment.
Weston-super-Mare, The Community Hub, 7 Aller Parade - Wednesdays 10:30 am until 2:00 pm.
Weston-super-Mare, Loxton Road Community Hub, 3, Loxton Road - Tuesdays 10:00 am until 12.30pm.
Weston-super-Mare, Sub Station, St. Andrews Parade, Bournville - Thursday 10:00 am until 12:30 pm
There's lots more community living rooms in the area and North Somerset Council have created a map of them all.
North Somerset Together Support
We're working with other organisations in North Somerset to help bring all the local sources of help into one place. You can find it here on the council's website. You can also follow our social media for the latest information (links at the top of the page).
Government's Help for Households
The government have set up a site that brings together all the support packages they provide into one place. This includes energy bills, childcare costs, and transport costs. Click here to find out more.
Help with your energy bills
Through the Government's Energy Bills Support Scheme you can get a £400 discount to help with your energy bills for winter 2022 to 2023. Most households will get this automatically. If you have a traditional prepayment meter, you'll get the discount in the form of a credit or a voucher to use at a top-up point.
For household that did not get the discount automatically, because your energy bills are paid through your service charges, you can now apply for support through the Government's portal.