Cheaper bills, warmer homes - good for the planet
Our Warmer, Greener Living scheme is delivering improvements across our homes to make them warmer, more comfortable and affordable for our customers. In line with Government requirements and our sustainability strategy, we are working to ensure all our homes achieve Energy Performance Certificate (EPC) C by 2030.
What is retrofit?
Retrofit is any improvement works to a building that improves its energy efficiency. By adding improvements to your home such as additional insulation we aim to reduce the amount of energy need to adequately heat your home. And because energy use is reduced, this will help reduce carbon emissions.
We’re working with our trusted energy partners, the Low Carbon Exchange (LCX), to install these upgrades which include the following types:
Ventilation
Improving your home’s air quality.
Insulation
Keep more of the heat inside your home with these three different types of insulation.
- Loft insulation - Placed inside the loft.
- Cavity wall insulation - Inside external walls.
- External wall insulation - Applied to your outer walls and finished with a smart render.

Solar panels
Providing free electricity for you to use.

Efficiency measures being installed
Our team take great care installing the the retrofit efficiency measures.
Our process
Several surveys will need to be carried out on your home, these will be arranged and completed by LCX. When we have the results, we will inform you whether your home will receive the upgrades and if so, what the next steps are.
Before we can start installing insulation at your home, we will carry out essential repairs and alterations, this may include repairing brickwork, completing ground works, installing or upgrading ventilation and altering doors and windows.
This will require a number of visits over a few weeks.
LCX will notify you when your installation will begin. They will provide installation dates and an estimated date of completion.
Some works may take a day or two, larger installations such as cavity wall or external wall insulation may take three weeks or more. LCX will keep you informed.
Once your upgrades are complete, we’ll carry out a final inspection and provide you with a helpful pack full of guidance and tips on getting the most of your home’s new features. guidance and tips on getting the most of your home’s new features.
FAQs
There is no cost to you for these improvements and your rent won’t be affected. The upgrades should save you money on energy bills. The Warmer Greener Living scheme is jointly funded by Alliance Homes and the government, through the Department for Energy Security and Net Zero.
Scaffolding may be required to carry out works to your home. We aim to minimise the length of time scaffolding is in place. It will be removed as soon as the work is completed.
Most of the work will be to the outside of your home, though some essential work will need to be done inside.
Please let us know if you have any concerns or need extra support.
It depends on which upgrades are being done to your home - some take longer than others.
We’ll keep you updated as the work moves along, so you’ll always know what to expect.
Home energy advice
Any of our customers who'd like to get advice about their home energy use including efficiency tips, managing bills or benefits advice can contact our Home Energy Advice Team homeenergyadviceteam@alliancehomes.org.uk.