Contact us

We value open and respectful communication on our social media channels. To maintain a safe and inclusive space for all read our 'house rules'.

Chat to us Facebook:

www.facebook.com/alliancehomesgroup 

Follow us on Instagram:

www.instagram.com/alliancehomesgroup/ 

Keep up to date on X (formerly known as Twitter):

https://twitter.com/Alliance_Homes 

03000 120 120 

Monday to Friday, 8am - 5pm

Option 1

If you have a query about Connect, our customer portal.

Option 2

Rent payments

Option 3

Repairs and maintenance or gas and electrical servicing.

Option 4

Community safety including anti-social behaviour, hate crime and domestic abuse.

Option 5

Support services, including Home from Hospital, Tamar Wellness Centre, Home Energy Service or carers support service.

Option 6

Anything else

If you have an emergency outside of these hours, call us and you will be directed through to our out of hours emergency line. 

Out of hours emergency line 

03000 120 120 (Lines open 5pm-8am)

For media enquiries, please email communications@alliancehomes.org.uk.

We provide support for individuals with additional needs, such as language assistance and accessibility accommodations.

For more information about the adjustments we offer to help you access our services, please see the summary of our reasonable adjustments policy.