Tenancy Fraud stops those most in need of housing from being able to access it. We take tenancy fraud very seriously and are committed to tackling it wherever it occurs.  

Read our Tenancy Fraud Policy for more information about how we respond to tenancy fraud and what action we take when it happens.

What is tenancy fraud

Tenancy fraud is a serious breach of tenancy and is a criminal offence. Tenancy fraud happens when someone lives in a social housing property they’re not entitled to.

Examples of tenancy fraud include: 

  • Subletting your home without permission
  • Not using the property as your main or only home
  • Providing false or misleading information on a housing application
  • Illegally transferring a tenancy to someone else.

Tenancy fraud takes much-needed homes away from people in genuine need and puts pressure on local services. 

How to spot tenancy fraud

Here are some behaviours and situations that might suggest tenancy fraud is taking place:

  • Do the tenants of a property keep changing?
  • Do you suspect someone has another home that we don't know about?
  • Do you think someone has given false information in their housing application?
  • Has the property been left empty for long periods of time?

If you notice any of these signs, it's important to report them to us. You don't need to be certain, just share what you've seen.

How to report fraud

We are committed to tackling tenancy fraud wherever it occurs. Every report we receive is treated seriously and investigated fully. If you have concerns about any type of tenancy fraud, please contact us right away.  

The more information you're able to provide, the easier it is for us to tackle the issue. While we may not be able to give full feedback on the outcome of an investigation, please be assured that all reports are taken seriously and handled with care.

Confidential Reporting 

All reports of suspected tenancy fraud are kept strictly confidential. If you suspect someone is committing tenancy fraud, please let us know. Your information could help us ensure our homes are going to those who genuinely need them.

What happens if you commit tenancy fraud? 

If you are found to be committing tenancy fraud, we will take firm action to protect our homes and support fair access to housing.

Actions we may take include: 

  • Eviction: You may lose your home and taken to court to recover the property.
  • Criminal prosecution: Tenancy fraud is a criminal offence and can lead to a fine, a criminal record, or even imprisonment.
  • Recovery of costs: We may seek to recover any financial losses caused by the fraud.
  • Refusal of future housing: You may be prevented from applying for housing with us again.

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