"Connect has changed how I manage my tenancy and repairs, all I need to do is log in and it’s all there for me. Before, it was confusing and sometimes it took a long time to understand what was going on. But now, Connect makes life simple, it couldn’t be easier.
Everything I need is in one spot, and I can access it anytime. Plus, I love having all my documents together and knowing the live chat is there to get me quick answers – it’s a huge relief. Overall, it’d say it’s a good service and easy to use, even for someone like me who’s not great with technology."
– Samantha Lee, Alliance Homes customer
“Connect is going to improve the way I manage my tenancy. It’s like having Alliance Homes right at my fingertips. There’ll be no more hassle of digging around for documents – everything I need is all in the app.
One of the best parts will be being able to report problems anytime, not just during office hours, which was a struggle while working. Connect has been simple and easy to use; registering and logging on is straightforward. It’s easy, accessible, and just works.”
- Ron Semadeni, Alliance Homes customer
“Connect will make a big difference to me, especially with keeping track of my rent and planning my budget. It’s easy to use and saves me time, which I really like.
I’ve been long-term sick and with changes to my income it’s not always easy to keep on top of things. Now, I don’t have to call Alliance Homes to check my rent and payment schedule, I feel more in control of my home and money; everything I need is right there.”
- Clayton Thomas, Alliance Homes customer