Need to check your rent balance? With Connect it’s easy. Log in and have access to your rent balance 24/7.

Pay your rent or charges anytime, anywhere. Connect has an easy, secure payment system built in.

Request a repair at any time of day. With Connect you’ll be guided through our online repairs reporting system where you’ll be able to schedule your repair. If your boiler breaks down at midnight you can log it immediately.

We know that life can get busy sometimes. If you’ve got a repair or service appointment coming up that you can’t make, it’s now possible to reschedule it in Connect. All you need to do is, log in, find your appointment details and if this option is available, then select, ‘reschedule’. You’ll then see the open slots that you can choose from. 

Need to see your documents? You can access your tenancy documents, personal information, past rent statements and the energy performance certificate of your home. Log in and it’s all accessible to you at the click of a button.

If you want to ask us something we’re available in Connect through Live Chat. You can also access a personal inbox where you will be able to send and receive messages with a member of our team.