If you're having trouble keeping up with your rent payments, we're here to help.
If you’re having difficulty paying your rent, worried about money problems or struggling on a low income, our income officers are here to help.
Your dedicated income officer is your main contact for any concerns regarding your rent. If you're struggling to keep up with your rent payments, they'll discuss with you your current financial situation and any rent arrears. They will work with you to create manageable payment plans that help you catch up and maintain your rent account.
They're also here to provide support for issues related to Universal Credit and benefits.
Depending on your situation, your income officer can also connect you with additional financial support and budgeting advice if needed. To find out more click here.
Talk to us
We’re here to help, but we need you to reach out and let us know what’s going on.