Gas Safety Checks
To ensure your safety and that of your home, we need to conduct a gas safety inspection. As your landlord, it is our responsibility to carry out these inspections annually.
Your gas safety inspection
When your gas safety inspection is due, we’ll call you to make an appointment at a time that is convenient to you.
If you have an inconvenient appointment that you would like us to rearrange or if you have any questions about gas servicing, contact us.
If we can't access your home for a safety inspection, we will take appropriate action. It's for you, your family's and neighbours safety.
What happens on the day
All gas appliances in your home will be inspected, this will include a gas cooker or fire if you have one. The whole inspection will take around one hour.
In the rare event that any gas appliance is unsafe for you to use, the engineer will explain what this means and let you know what will happen next.
What do you need to do?
You will need to be home during your inspection. If you cannot make this appointment, someone over the age of 18 can attend on your behalf.
If you have a pay-as-you-go meter, make sure you have credit as we will need access to the gas supply.
Make sure we can easily get to your boiler, smoke alarms and C0 alarms and any other gas appliances such as a gas fire or cooker.
If you have a gas fire, please do not use it on the day of your inspection as it will need to be cool for our engineer to carry out the service.
Carbon Monoxide
Faulty gas appliances can produce carbon monoxide. You can’t smell it, taste it or see it but it can kill. Symptoms of carbon monoxide poisoning include sleepiness, headaches, chest pains, erratic behaviour, diarrhoea and feeling sick, particularly when gas appliances are being used.
Other warning signs to look out for:
- Sooty marks or yellow or brown stains around the appliance
- An appliance burning with a yellow or orange lazy flame and not a crisp blue flame
- Smoke in one room – this could show that a chimney or flue is blocked. We’ve fitted a carbon monoxide detector at all homes that have an open flue appliance. If you don’t have a detector or are unsure if you need one, get in touch with us.
Alliance Homes has fitted carbon monoxide detectors to all homes that have an open flue appliance. If you do not have a detector or are unsure if you need one, please contact us.
Smell gas? Stay safe in 6 easy steps
Step 1 - Call the National Gas Emergency Number on 0800 111 999
It's freephone, and open 24hours a day, 365 days a year. Wales and West will send out an engineer to keep you and your property safe.
Step 2 - Turn off all your gas appliances
And, if possible, switch off the gas at the meter (unless the meter is in the cellar or basement, in which case don’t go in).