Hive

What is Hive?

We value your opinion, that’s why we’ve introduced Hive, our online community. Hive makes it easier for you to share your views and tell us what you care most about - Your ideas will help shape the future of Alliance Homes.

It’s important to us that we can hear from as many customers as possible which is why Hive is so exciting. All activities can be completed in the comfort of your own home and at a time which is convenient to you. The more you get involved, the more we can ensure we build our services around your needs.

Hive is not just about surveys. With a variety of activities ranging from polls and discussions forms, there's something for everyone. You’ll find out what others are thinking and we will be able to share the changes we’re making as a result of your ideas.

As a thank you for contributing to Hive, each month you’ll have a chance to win one of four £25 Amazon vouchers.

Hive is managed by our research partner MARU/Matchbox, so everything you take part in will remain completely confidential.

What's special about Hive?

Traditional approaches to customer engagement have often been limited to those who are available at a specific time. We really want to understand the views and needs of as many of our customers as possible. Hive makes it easier than ever before for everyone to get involved.

How are we responding to Hive member feedback

Customer feedback plays an important role in helping us improve and tailor our services to better meet your needs. That’s why we regularly listen, learn, and act on what Hive members tell us.

Every quarter, we share how we’re responding to member feedback, including the types of surveys and consultations members have taken part in, how many customers were involved, and what we’ve done in response to their feedback.

You can read the latest update here.

Interested in joining Hive?

Signing up is quick and easy, and it's open to all our customers. Click the button to get started.

Join Hive today