Contact Us

We've launched Connect, our online customer portal. It gives you easy access to many of our services without needing to call us. 

Find out more

If you are contacting us through social media and would like your message to remain private, please make sure that you send us a direct message, otherwise any personal information you might be sending to us will be made public.

Alliance Homes
40 Martingale Way
Portishead
BS20 7AW

Head office:

Opening times: Monday-Friday 9am-5pm

We also have a colleague hub at Weston-super-Mare.

Our contact centre is open from 8am - 5pm Monday to Friday. Just call us on 03000 120 120 and follow the right option for you. 

Option 1

If you have a query about Connect, our customer portal.

Option 2

Rent payments

Option 3

Repairs and maintenance or gas and electrical servicing.

Option 4

Anti-Social behaviour 

Option 5

Support services, including Home from Hospital, Tamar Wellness Centre, Home Energy Service or carers support service.

Option 6

Anything else

If you have an emergency outside of these hours, call us and you will be directed through to our out of hours emergency line. 

Out of hours emergency line 

03000 120 120 (Lines open 5pm-8am) 

For media enquiries, please email communications@alliancehomes.org.uk.