Strategic Leadership Team

Louise Swain - Group Chief Executive

Louise has been the Chief Executive and Board member of Alliance Homes, since 2016. She's worked in social housing at a senior level for over 20 years. She has extensive experience of delivering new homes and delivering a range of housing and support services as well as contributing to strategic partnerships to improve local neighbourhoods.

Louise was the Chair of the Bristol Housing Partnership and is currently the Chair of Homes for the South West, a group of chief executives from the largest housing associations in the South West, who are working together to identify and tackle the barriers to new housing across the region. She's passionate about social justice and delivering services and homes that customers rate as great places to live.

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Iain Lock - Chief Operating Officer

Iain brings extensive experience in property development and regeneration within the social housing sector. Iain's portfolio includes the work of the Development, Assets and Sustainability and Housing and Community services. Iain is also responsible for Alliance Homes' compliance with the social housing consumer standards. 

Prior to his role as Chief Operating Officer, he was Alliance's Director of Investment. He’s also worked for Homes England, Bromford and Forward Swindon.

Iain is a Non-Executive Director and Chair for the Gloucester City Homes Commercial and Development Committee.

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Philippa Armstrong-Owen - Director of Business Services

Pip's work covers a range areas including Board and organisational governance, risk management, internal audit, data protection, facilities, insurance, legal and scrutiny of landlord and employer health and safety compliance.

Pip combines her experience of working in the housing sector with a focus on embedding governance, corporate compliance and risk within the business.

She also brings experience from the private sector where, as a qualified company secretary, she worked for both FTSE top 50 and AIM listed companies.

Pip is the Group's Company Secretary and Health and Safety Lead. 

Address: 40 Martingale Way, Portishead, BS20 7AW
Email address: philippa.armstrong-owen@alliancehomes.org.uk
Telephone: 01275 398096

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Helen Grantham – Director of People and Communications

Helen has over 20 years’ experience working across a variety of human resources disciplines and has held previous senior roles specifically focused on recruitment, talent management and organisational design. Much of Helen's experience has been gained within private sector organisations however she has also spent time working within the public sector.

As Director of People and Communications, Helen's role spans all aspects of human resources, communications, and the employee experience as well as investing in our people through learning and development opportunities as well as building culture.

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Matt Bingham - Director of Digital & Change

Matt joined Alliance Homes in September 2021 as Director of Digital & Change.

He has 25 years’ experience working within technology, transformation and projects across a number of different sectors – commercial, MoD and social housing supply chain.

As Director of Digital & Change, Matt is delivering our digital roadmap that will benefit our customers.

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Jon McMahon - Chief Finance Officer

Jon joined Alliance Homes in 2024. He has more than two decades of financial leadership experience and a wealth of expertise in the property development sector. As Finance Director at PG Group, he played a key role in delivering landmark regeneration and new build projects, including the Carriage Works development in Bristol, working closely with Homes England to secure funding. 

Jon is focused on making sure we continue to make sound financial decisions that support our ambitious plans to invest in our homes, build new affordable housing, and provide great services for our customers.

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Service Directors

Rob Staplin – Service Director, Finance

Rob joined Alliance Homes in 2020, bringing a unique mix of experience in architecture, education, software, and social housing. Before joining us, he was Finance Director at Brunelcare, where he focused on combining commercial thinking with social purpose. Rob is passionate about financial transparency and uses his experience as a former lecturer at BPP College to promote financial understanding across the organisation.

Address: 40 Martingale Way, Portishead, BS20 7AW

Email address: robert.staplin@alliancehomes.org.uk

Telephone: 01275 398113

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Andy Williams – Service Director, Property Operations

Andy joined Alliance Homes in June 2024 as Head of Compliance and now leads our Property Operations team. With over 35 years’ experience in property and construction, he has held senior roles across South Wales and the South West of England. Andy is responsible for managing our homes, ensuring high standards in repairs and safety compliance. he’s known for practical leadership style, technical know-how, and putting customers first.

Address: 40 Martingale Way, Portishead, BS20 7AW

Email address: andy.williams@alliancehomes.org.uk

Telephone: 01275 398039

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Sarah McQuatt – Service Director, New Homes

Sarah is a qualified Town Planner (MRTPI) and Development Surveyor (MRICS) with over 17 years’ experience in regeneration and development within the social housing sector. Since joining us, she has transformed our New Homes programme, helping to position Alliance Homes as a trusted regional housing developer, delivering around 175 affordable homes annually. Sarah leads on land acquisition, project delivery, and shared ownership sales. She is also a Non-Executive Director at the We Can Make Community Housing Project.

Address: 40 Martingale Way, Portishead, BS20 7AW

Email address: sarah.mcquatt@alliancehomes.org.uk

Telephone: 01275 398105

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Cath Pullin – Service Director, Customer Service Operations

Cath has over 15 years’ experience in operational housing and senior leadership. Since 2018, she’s led our Customer Service Operations, overseeing housing services, customer support, community investment, complaints management, and our contact centre. Previously Head of Service at Bron Afon Community Housing, Cath has a strong background in community development and regeneration. She recently achieved her CIH Level 5 Diploma in Social Housing and is passionate about delivering services that truly support and empower our customers and communities.

Address: 40 Martingale Way, Portishead, BS20 7AW

Email address: cath.pullin@alliancehomes.org.uk

Telephone: 01275 398026

Cath Pullin

​Operational Leadership Team

Alastair Sneddon - Head of Data and Business Insights

Christopher Pullin - Head of Treasury and Financial Planning

Matthew Sands - Head of Assets and Sustainability

Michelle Durkin - Head of ICT and Business Change

Nick James - Head of Procurement 

Robert Thorne - Head of Financial Reporting

Sheba Franklin - Head of People

Valentina Warren - Head of Communications 

Director's remuneration

2023-24 Director's remuneration and management costs

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