We’ve updated how we share our TSMs results  to make them clearer, more accessible, and more useful for you. The new format brings together results for tenants and shared owners, includes comparisons with last year’s scores, and shows what we’ve done in response to your feedback – and how we’re going to keep improving and address issues in the year ahead.

Your views matter to us. Please take a moment to tell us what you think about the new format. Is it easy to understand? Does it give you the information you need? Your feedback will help us keep improving how we share our performance information with you.

1. How easy was it to understand the information in the new TSMs report?
2. Did the report clearly show what we’ve done in response to last year’s feedback?
3. Did the report clearly state what we’ll be doing over the next 12 months to keep improving and/or address any issues?