Keeping our customers safe is our top priority. From 30 November 2026, changes to Awaab's Law will strengthen how we respond to a wider range of serious housing hazards, including issues that could affect your health, safety and wellbeing.
Supporting customers from day one. The Customer Guide gives customers clear information about their tenancy, our services and the support available.
More than 50 Alliance Homes colleagues have raised almost £3,000 for The Grand Appeal, Bristol Children's Hospital's charity.
As part of our commitment to improving customer experience, we’re investing in a brand-new phone system in our contact centre. This will cause some service interruption on Thursday 1 October 2026.
20 Years Together: Yvonne talks to us about the difference a safe and secure home has made to her life over the past two decades.
Alliance Homes has welcomed the first handover of affordable homes at the Farleigh Fields development in Backwell,
We're introducing regular community drop-in sessions for customers.
Customers living in Alliance Homes' age-restricted schemes have helped shape a 12-point action plan aimed at improving services, communication and support.
Alliance Homes’ Carers Support Service raised £825 through a charity gala, with the total increasing to £1,650 after the housing association matched every pound raised.