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Book repairs with Connect

Our customer portal means you can book repairs 24/7. There's no need to wait for us. If you haven't signed up yet message us in LiveChat.
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woman reporting repair on phone app

Report a repair

Reporting repairs to us.

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Emergency and urgent repairs

Which repairs are emergency or urgent repairs

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changing lightbulb in ceiling

Which repairs should I do?

Before you report a repair, check if it's something you should do.

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mother and daughter in the garden

Staying safe at home

We're committed to keeping you safe.

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Useful Information

Help and advice to keep your home in the best condition.

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condensation on window

Report damp and mould

If you think you have a problem with damp and mould, let us know.

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Adaptations

Adapting your home for you.

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Image of newly fitted kitchen

Home improvement survey

We survey every home, once every five years to see what could be improved.

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