Shared Ownership is an opportunity for those who don’t think they can afford to own their own home, to take the plunge and make a home their own. Deposits and mortgages are smaller, because you only buy part of the home and pay rent on the rest. If you want to, you can buy more shares in your home, when you're ready, that process is called stair casing.

You can read our shared ownership sales policy here and our staircasing policy here.

Shared Ownership

Shared Ownership sales website

We sell beautiful new homes through our Shared Ownership sales website
Sales website

Sam's Shared Ownership journey

"It's given me a new lease of life'

Service Standards

Our Service Standards explain the level of service you can expect from Alliance Homes.

These are our Service Standards for sales and homeowners. You can read more about our service standards and Customer Golden Rules by following this link.

Our Service Standards for sales and homeowners

We will:

  • Sell shared ownership homes to qualifying applicants in a fair and transparent way.
  • Support you if you choose to resell your home, buy additional shares, or wish to exercise your Right to Acquire or Right to Buy.
  • Provide clear and easy to read information about our eligibility criteria, our homes, services, fees and our responsibilities to you as a homeowner.
  • Guide and support you through the buying process and check in with you once you have moved in.
  • Make sure that adequate buildings insurance is in place for your home.
  • Provide estimated service charges before the start of each financial year, so you can plan your finances with confidence.
  • Produce accurate and transparent service charge final accounts within six months of the end of the financial year.

Useful documents